Every day many customers make purchases, sign up for loyalty programs, discover new realities and abandon the products or services they have used up to that point.
What drives the consumer to attend your store? What can you do to avoid losing their loyalty? What service can you offer them to satisfy their present and future expectations?
The Anti-Churn Analysis analyzes the purchasing behavior of your customers and makes predictions, with the aid of Machine Learning techniques, to try to reduce the percentage of customers who stop using the services you offer.
An in-depth and detailed knowledge is one of the winning keys for a successful business aligned with the needs of your client.